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In addition, T-Mobile is offering up to 30% off Samsung TVs, home audio, appliances, etc., which is a deal that can be ...
Now, in a recent interview, T-Mobile CEO Mike Sievert shared the company’s plans to capitalize on artificial intelligence (AI) for customer retention.
Mobile apps that offer more accessible customer support options, such as in-app chat support or the ability to contact support directly from the app, can greatly improve retention and overall ...
What T-Mobile didn’t expect was the impact this kind of mentorship program would have on retention.
If you’re not a T-Mobile customer but want to get these Magenta Status perks, shop eligible plans here.
T-Mobile said on Thursday that a hacker had collected data, including names, birth dates and phone numbers, from 37 million customer accounts, the company’s second major breach in less than two ...
T-Mobile customer accuses company of slowing down her phone signal because of the type of plan she has Viewers say she’s in the wrong.
T-Mobile is running a test in which it automatically switches some customers to more expensive rate plans unless they opt out.
Here's everything you need to know about T-Mobile Magenta Status, including the programs perks, deals, and discounts for T-Moblie customers.
What T-Mobile didn’t expect was the impact this kind of mentorship program would have on retention.
What T-Mobile didn’t expect was the impact this kind of mentorship program would have on retention.