An Airbnb host bills her vacation rental guest for damage nearly three weeks after checkout. Is that allowed and c Rescue ...

Fraudulent repair bills aren’t just sent to customers of traditional rental car companies. Heidi Schiller found this out recently after a 24-hour car-sharing experience with Turo. Her vehicle host, ...

Cruise passengers John Harrison and his family recently learned a harsh lesson about Enhanced ID and got denied boarding in the process.

A predatory management company charged these vacation rental guests $1,000 to pay for damage to a mattress they didn't cause. Can we help?

Make sure you understand the importance of travel insurance before your next trip so you don't make the same costly mistake this traveler did.

Here's the story of a Celebrity cruise adventure that almost went wrong due to forgotten passports, FedEx mistakes and quick thinking.

UTOvacation sold Shih (Richard) Liu and his wife a once-in-a-lifetime trip to China and Japan. But Liu, like many other customers of this particular tour operator, now says he’s the victim of a scam.

Cruise passengers beware: Here's how one Carnival customer lost $3,556 to a Zelle scam and got banned from the cruise line in the process.

United Airlines canceled this passenger's flight home from Iceland and she asked for EU 261 compensation. Why is the airline refusing to pay?

Discover the challenges faced by a family left stranded by American Airlines and their struggle for refunds on canceled flights.

This cruise passenger says she was tricked into buying a diamond ring filled with lab grown gems. But is this just buyer's remorse?