Your Customers Are Ghosting You—Here’s What To Do About It
Rather than reaching out when they have a poor experience or responding to a survey, customers are saying nothing and going ...
Which companies have the best customer service? Amazon, Shein, Costco among top-rated brands
A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.
Sales knowledge automation platform 1up gets a third of its customer leads from memes
up is building a knowledge automation platform to help sales teams answer product questions or complete technical ...
What Businesses Need to Know About Anticipated FTC Leadership Changes
The author discusses what to expect from the next presidential administration for consumer protection. He can also provide ...
All Great Leaders Know It: Let Your Employees and Customers Tell You What to Do
As an act, listening communicates respect and partnership. It signals that you value input, care about concerns, and are committed to collaboration. If you’re genuine, these signals set the tone for a ...
Grocery Retail Media - A Launchpad For New CPG Products
The grocery industry is at a crossroads. Today’s shoppers are more demanding, more savvy and more cost-conscious than ever before.
'I'm a mechanic - if you say these 4 things you will get ripped off for your car repair'
An automotive expert has urged drivers to never say three phrases when getting their car fixed to prevent frustrated ...
Mortgage shock warning for 1.8million borrowers as rates creep up and market turmoil continues
MILLIONS of homeowners could face higher mortgage costs this year as rates continue to creep up. Virgin Money hiked the cost ...
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Read This Before Accepting a Stranger’s Check
The customer mailed Stern a check for $7,560 as payment, then — just days before she was scheduled to pick the cupcakes up — ...