The new guideline is a reversal of a 2018 open-door policy that was implemented after two Black men, who had not ordered anything, were arrested at a Philadelphia store.

The new rule comes as part of a push by Starbucks' new chairman and CEO, Brian Niccol, to reinvigorate the chain's sagging ...

The days of Starbucks being a viable option for a quick bathroom stop are over! The iconic coffee chain has announced a new policy that prevents people from hanging out or using the bathroom in ...

Starbucks has announced it will reverse its open-door policy, now requiring customers to purchase something before sitting in ...

Some Starbucks customers are trying to get orders faster by placing them through the app when they're already in the ...

Starbucks will no longer allow nonpaying customers to stay in its cafes, according to a new policy.

While many people may think of Starbucks as a quick place to grab a cup of coffee from the drive-thru, others might view the ...

Coffee giant Starbucks is now requiring that people make a purchase if they want to hang out at its coffee shops or use its ...

Starbucks' new CEO alluded to making a change after admitting customer experience had slipped and profits dipped.

Starbucks is implementing a new Code of Conduct that will impact nearly 100 locations across Louisiana, including Baton Rouge ...

Starbucks reversed a policy allowing anyone — even those who hadn’t purchased anything — to use its cafes, patios and ...

Starbucks' open door policy is getting thrown out the window among changes for the company. The coffee chain announced on Monday it would reverse its seven-year-long open door policy in company-owned ...