Airbnb offers refund to guest after Palisades fires booking complaint went viral - ‘Their policies failed to account for context’ said unhappy customer ...

AIRBNB has been blasted as “inhumane” after refusing a refund to a customer who was fleeing her reservation near the horrifying fires engulfing Los Angeles. Customer Ana Mostarac was ...

The rental firm has addressed the ordeal in a comment to the Post. Ana Mostarac detailed the saga in an X post on Tuesday night as the wildfire ripped through the wealthy West LA area, torching cars, ...

After criticism on social media, Airbnb ended up giving Mostarac a full refund, and told NewsNation in a statement that its ...

Airbnb is reportedly refusing to refund customers who canceled trips to California due to wildfires in the area.Airbnb staff have said that cancellation was not covered by the company's disruption ...

Finance executive Ana Mostarac contacted Airbnb to request help with re-booking accommodation farther away from the danger zone after the enormous blaze in the Pacific Palisades forced the ...

According to The Daily Beast, Ana Mostarac shared on X that she contacted Airbnb to rebook her stay to a location farther away from the danger zone, but the company denied her help. “As always ...

But when customer Ana Mostarac found herself face-to-face with this situation, Airbnb was unwilling to budge. In a post on X, Mostarac shared her experience with the home-booking app after ending ...

Ana Mostarac detailed the saga in an X post on Tuesday night as the wildfire ripped through the wealthy West LA area, torching cars, schools and multi-million dollar homes. Mostarac, who had ...