AT&T Says It Will Now Credit You for Outages and Long Customer Service Wait Times
The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than 20 minutes or wireless outage of more than one hour. If a customer calling into its telephone support lines has to wait on hold for more than five minutes, they will receive a $5 Visa gift card.
Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...
The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...
AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...
Saquon Barkley, PHI at LAR 11/24 (26 att., 2 TD) ...
While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...
14hon MSN
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...
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