RALEIGH, N.C. (WTVD) -- The COVID-19 pandemic is affecting the supply and demand for both new appliances and repairs and parts for those appliances. Frustrated homeowner Tearria Beck-Scott is one of ...

ATLANTA — A metro Atlanta woman has been buying Sears appliances for over 50 years. She also has had a “Sears Protect” home warranty for decades. But for nearly a year now she’s been trying and ...

PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...

HOFFMAN ESTATES, Ill., Sept 26 (Reuters) - Sears, Roebuck & Co, whose sales have been hit by a soft U.S. economy, is moving to revive its appliance business by wooing shoppers with new stores, ...

The facelift is obvious the minute you step into a Sears Home & Life store: Big video screens flash from behind a welcome desk, where two people in blue polo shirts greet customers. This new concept ...

The COVID-19 pandemic continues to impact repairs when it comes to broken appliances, as delays in getting parts and even new orders are causing big frustrations for homeowners. "I was at the point I ...

Two months after unveiling its Sears2go mobile commerce website, Sears has added the capability for customers to browse, purchase and schedule delivery or pickup for major home appliances like ...

In years past, Sears would likely have been the first stop for families like the Cooks. The chain — aided by its trusted Kenmore brand — long dominated sales of appliances like refrigerators, ranges, ...

After Jamie Reynolds cancels her appliance orders from Sears, a representative promises her a prompt refund. But three months later, she’s still waiting. What can she do to get her money back? Q: I ...

Residents of Puerto Rico have faced and overcome devastating natural disasters in recent years, including Hurricane Maria in 2017 and major earthquakes in 2019. In each situation Sears Home Services ...

Tommy Stewart, manager of the Kmart store at Eastwood, has a new weapon in a battle with his retail arch-enemy -- refrigerators and other appliances, courtesy of an unusual tie-in with sister chain ...