The "normalization of deviance" describes the dangerous phenomenon where individuals or groups gradually accept substandard practices, like skipping checklists or preflight preparations, until they ...

We’ve all seen it: A deviant behavior is repeated, without catastrophic results, and eventually becomes the accepted social norm for the organization. This process is called the “normalization of ...

Thomas Schares, MD, MBA, an anesthesiologist with Somnia Anesthesia who serves as chief of anesthesiology for Desert Regional Medical Center in Palm Springs, Calif., discusses the phenomenon known as ...

An air-monitoring system in the fall failed to pick up the spread of radioactive contamination from a Hanford demolition site, giving management false assurance that controls were effective, according ...