Online spending throughout the 2024 holiday shopping season reached a record high and was driven, in part, by generative AI ...

The suit helped form the basis of an urgent written appeal from the American Psychological Association to the Federal Trade ...

You should never share Personal Identifiable Information (PII) with AI chatbots. This includes data that can help a third ...

Deep discounts motivated holiday shoppers to spend, according to Adobe’s data. For every 1% drop in the typical price, demand ...

Artificial intelligence chatbots are everywhere. Driven by the rise of ChatGPT, Gemini and Claude, the software mimics human ...

Artificial intelligence-powered chatbots helped consumers purchase and return products during the 2024 holiday season, ...

Tech companies say “AI agents” are the next big thing in artificial intelligence after chatbots. Early versions have ...

Use of customer service chatbots jumped, and retailers experimented with applications. For some, it can be tricky to sort ...

These chatbots, accessible to users of all ages ... Monitoring children’s online activities, especially on platforms where content creation is largely user-driven, is more crucial than ever.

Prior chatbots were mostly used for task-oriented functions such as helping customers track down online orders or return ones that didn't meet expectations. And Rufus, which is available for ...

Online sales climbed 4 percent in the year-end buying period, as AI-powered chatbots facilitated sales and returns.