Apple is internally testing a new ChatGPT-like generative AI tool that will enable employees to offer faster technical support going forward. Apple recently launched a pilot program that provides ...

Most software released for Macs and iOS devices is designed for the general public – programs, utilities, games and Apple’s own website. But an important and growing industry exists behind the scenes ...

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary ...

Apple's battle against the fast-spreading "MacDefender" Trojan just took a very interesting turn. According to a May 16 internal memo obtained by ZDNet security researcher Ed Bott, Apple is ...

Apple’s one-year standard warranty is a pretty good deal for U.S. consumers, but for their European counterparts the glass is half empty. The standard warranty in the E.U. for consumer goods is two ...

I do desktop support for a Midwestern university, and among my areas is our desktop-publishing department. They've got a newish Core i5-powered 21.5" iMac. Since around April or so it's been ...

Apple has launched AppleCare One, a new device protection plan that consolidates AppleCare coverage for multiple Apple devices under a single monthly subscription. For $19.99 per month, customers in ...

Apple today released the first beta of macOS Big Sur 11.3 to developers, which comes with some of the new features of iOS 14.5 beta and also with general improvements. However, 9to5Mac has found that ...

The latest leaked internal memo from Apple reveals how the company is trying to distance itself from the recent rash of Mac-specific malware. According to a document obtained by ZDNet security ...

Following the launch of AppleCare+ for Apple TV in April, Apple on Tuesday extended the standard AppleCare warranty plan for its set-top streamer by offering an additional year of coverage. Apple ...

Apple this week expanded the option to extend an expiring AppleCare+ plan for iPhone, iPad, or Apple Watch to additional countries, including France, Italy, and Spain. Prior to now, extended ...